Frequently Asked Questions
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It typically takes 1-3 business days to process an order. Fresher pâwtisserie orders are made to order and take 2-5 business days to process.
During peak holiday shipping season, it can take up to 5-7 business days.
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There are several shipping carrier options available upon check out. We offer USPS ground, USPS Priority Mail, UPS ground, UPS 1-3 business days.
Please add a note in the comments section if you need your order by a certain date.
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Yes! A significant number of our dogs have allergies or a special diet. We always try to accommodate when possible.
Everything we make is made with zero fillers, sugar or preservatives. It’s only the good stuff for our dogs because they deserve the best.
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At the moment, we do not ship dog or cat cakes. All orders can be delivered to NYC, Brooklyn, Long Island City, or certain parts of central/northern NJ.
Please contact us directly at info@maisondepawz.com with any questions and to receive a cake form.
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Our smallest 4” three-layer dog cakes start at $45 + tax; 4” two-layer cat cakes start at $35 + tax. Pricing will vary based on customization for your cake design.
All pricing and delivery details will be confirmed with you prior to payment processing.
Pricing includes delivery within Manhattan below 79th St.
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Yes! We can make custom dog cookies for your dog’s event based on your theme of choice. Minimum of one dozen cookies for custom orders; 3 designs per dozen.
We also offer a custom catering option for your pet from our fresh-baked pâwtisseries. From dog donuts, madeleines to pupcakes and burgers, we make your dog’s dream party come true.
All items are made with clean and nutritious ingredients you can find in your own kitchens. Every item is created with your dog’s health in mind.
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You can reach us 24/7 via our contact page or email info@maisondepawz.com. We aim to respond quickly—usually within one business day.
Normal business hours are Monday-Friday from 9am-5pm.